Experience
U.S. Senate Sergeant at Arms
Senior User Experience Designer
January, 2023 - July, 2023
Designing federal government digital experiences and services by:
  • Prepping and facilitating user research
  • Synthesizing data into trends and presenting insights to clients
  • Concept sketching, wireframing, and prototyping designs
  • Collaborating with Development teams to implement human-centered designed experiences

St. Joseph Catholic Church
Webmaster
April, 2022 - May, 2023
Managing St. Joseph’s (Alexandria, VA) website by:
  • Creating web content, including copy-writing
  • Designing visuals and ui/ux, with a focus on accessibility
  • Creating and maintaining a design system
  • Leading digital innovation efforts
  • Prepping and facilitating user research, workshops, and testing
  • Collaborating with staff on overall digital experience management
  • Migrating content from old to new platforms as needed
  • Providing basic technical support
  • Training fellow staff on web management

FJORD
Service & Interaction Designer 
July, 2018 - December, 2022
Designing Federal Government digital services by:
  • Prepping and facilitating user research and testing
  • Synthesizing data into insights
  • Crafting personas, archetypes, user journey maps, and flows
  • Concept sketching, wireframing, and prototyping designs
  • Designing, planning, facilitating, and synthesizing workshops
  • Creating information architecture systems
  • Applying knowledge of 508 compliance standards
  • Creating and maintaining design systems and style guides
  • Designing internal and external services with Salesforce
Education
Carnegie Mellon University  
Pittsburgh, PA 
Masters of Entertainment Technology
Concentration in Themed Entertainment

University of Idaho  
Moscow, ID 
B.S. Virtual Technology & Design
Minor in Art
Skills
Service & Interaction
User Research
User Testing
UX Copy Writing
Wireframing
Prototyping

Visual
Graphic Design
Graphic Facilitation
Illustration
Sketch Note-Taking
Video Editing

Tools
Adobe Creative Suite
Axure
Figma
InVision
Salesforce
Sketch
Unity
3ds Max
Certifications
Section 508 Trusted Tester V5  
U.S. Department of Homeland Security

Lean Six Sigma Green Belt
Value Added 616, Inc