What am I doing now?
As a Service & Interaction Designer at FJORD, I design various complex web and digital experiences. I work closely with product owners and other designers. I deliver interface design solutions to complex challenges, create detailed wireframes, and user flows, perform extensive user research, and create interactive prototypes.

Additionally, I work for my church as its webmaster. Currently, I'm working to re-design and re-launch our website, making it a human-centered designed experience.
Why am I always excited to go to work?
Government services are known to be the most criticized, misunderstood, and cumbersome experiences out there. Hidden attributes such as staffing, budgeting, and workflow setup unique to the government space add to this perception for better or worse.
Re-installing trust through my work can improve peoples' chances of getting the help and services needed. It is not the kind of work that features on the cover of a magazine. Instead, if the job is done right, it can positively affect millions of people's lives.
St. Joseph Catholic Church
April, 2022 - Present
Managing St. Joseph’s (Alexandria, VA) website by:
  • Creating web content, including copy-writing
  • Designing visuals and ui/ux, with a focus on accessibility
  • Creating and maintaining a design system
  • Leading digital innovation efforts
  • Prepping and facilitating user research, workshops, and testing
  • Collaborating with staff on overall digital experience management
  • Migrating content from old to new platforms as needed
  • Providing basic technical support
  • Training fellow staff on web management

Service & Interaction Designer 
July, 2018 - Present
Designing Federal Government digital services by:
  • Prepping and facilitating user research and testing
  • Synthesizing data into insights
  • Crafting personas, archetypes, user journey maps, and flows
  • Concept sketching, wireframing, and prototyping designs
  • Designing, planning, facilitating, and synthesizing workshops
  • Creating information architecture systems
  • Applying knowledge of 508 compliance standards
  • Creating and maintaining design systems and style guides
  • Designing internal and external services with Salesforce
Carnegie Mellon University  
Pittsburgh, PA 
Masters of Entertainment Technology
Concentration in Themed Entertainment

University of Idaho  
Moscow, ID 
B.S. Virtual Technology & Design
Minor in Art
Service & Interaction
User Research
User Testing
UX Copy Writing

Graphic Design
Graphic Facilitation
Sketch Note-Taking
Video Editing

Adobe Creative Suite
3ds Max
Section 508 Trusted Tester V5  
U.S. Department of Homeland Security

Lean Six Sigma Green Belt
Value Added 616, Inc